The Carlton Connection




Clients of winning agencies are 3.3 times more likely to be completely satisfied.


HOUSTON, DALLAS, FORTH WORTH, TEXAS – FEBRUARY 4TH, 2020Carlton Staffing, a leading staffing agency announced today that they have won Best of Staffing Client Award for providing superior service to their clients. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies.


  • Carlton Staffing received satisfaction scores of 9 or 10 out of 10 from 76.9% of their clients, significantly higher than the industry’s average of 24%.
  • Carlton Staffing received a Net Promoter® Score of 73.1%, more than the industry’s average of -2% in 2019.


“This year marks our 8th year of participation in Best of Staffing. We are extremely grateful to have won this consecutively for all eight years. Additionally, we were honored with four Diamond level awards, the highest Best of Staffing acknowledgment given. We have our dedicated team of employees to thank for this honor. They inspire me every day with their commitment to excellence! What makes this award even more meaningful is the ability to consistently earn this recognition within the highly competitive staffing industry during an extremely tight employment market (or “drought” as we say).


For 40 years Carlton has proven that loving what we do, caring about who we work with and for, and working hard to deliver incredible service can sustain us through any difficult market or challenging times.” Carlton Staffing’s President, Annette Monks said.


“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on and applaud them for their commitment to making improvements at their respective firms!”


About Carlton Staffing

Carlton Staffing & Carltech Professional Group are full-service staffing firms with 40 years of experience providing real employment solutions to leading businesses and job seekers of Houston, Dallas, and Fort Worth.  We specialize in temporary, temp-to-hire, and direct hire placements in the following areas: Administrative & Clerical, Light Industrial & Skilled Trades, Accounting, Finance & Real Estate, Engineering, Human Resources, IT & more! Visit our website for more info!


About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build an online reputation, and differentiate on service quality. Learn more at


About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.





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